Clear, thorough and transparent
[Phoenix Energy] is clear, thorough with their information and transparent. I’ve been cautious with my initial investment. They have earned my trust and confidence, so [I] will be planning on increasing my investment in the future.
Personal customer service is tops
Personal customer service is tops. I thought it was a thing of the past, but I get help and information quickly, and many times it is directly from Matt Willer! I get open communication [and] get all my questions clarified …
Satisfied clients
… We realize all investments carry risk, and private debt offerings are no exception. However, we are confident in [Phoenix Energy] and look forward to committing additional funds in the future.
Very professional and responsive
Matt is very professional and I trust him with my investment. He is very responsive to my questions or concerns.
The Phoenix team has been awesome
The Phoenix team has been awesome. Response time to any of my questions has been impressive. I was a bit [wary] of investing in the beginning, but my experience with [Phoenix Energy] has just been totally positive.
Straightforward, with timely updates
So far, enjoying my [relationship] with Phoenix. They are straightforward [and] provide timely updates and information …